Privacy Policy

1. Introduction

Welcome to Jaicom ("we," "our," or "us"). We are committed to protecting the personal information of everyone who visits our website. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

By using this website, you agree to the practices described in this policy.

2. Who We Are

Jaicom is a proprietor-led industrial components and tooling firm based in India. For any privacy-related queries, you may contact us directly at the details provided at the end of this policy.

3. What Information We Collect

We collect personal information only when you actively provide it to us. This includes:

Via the Contact Form:

• Full name

• Email address

• Phone number (if provided)

• Your message or enquiry

Via the Quote Request Form:

• Full name

• Company name and designation

• Email address and phone number

• Product requirements and technical specifications shared by you

We do not collect any sensitive personal data such as financial information, government ID numbers, or payment details through this website.

4. How We Use Your Information

The information you provide is used solely for the following purposes:

• To respond to your enquiry or quote request

• To provide technical consultation or product information relevant to your query

• To follow up on ongoing business discussions

• To improve our website and service offerings

We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal data on the following grounds:

• Consent — when you voluntarily submit a form on our website

• Legitimate interest — to respond to business enquiries and maintain client relationships

• Legal obligation — where required by applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDPA)

6. Cookies and Tracking

Currently, our website does not use any third-party analytics or tracking tools. Should we introduce tools such as Google Analytics in the future, this policy will be updated accordingly and visitors will be informed via a cookie notice on the website.

Wix, our website platform, may place certain functional cookies necessary for the website to operate. These are not used for marketing purposes. You can learn more at wix.com/about/privacy.

7. Data Sharing

We do not sell, rent, or trade your personal information to any third party. Your data may be shared only in the following limited circumstances:

• With Wix.com, our website hosting platform, as part of standard site operations

• With professional advisors (e.g., legal or compliance consultants) if required

• Where disclosure is required by Indian law or a competent authority

If you are an international visitor, please note that your data may be processed and stored in India, where our operations are based.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of a business enquiry or relationship. Data that is no longer required is securely deleted.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent at any time (without affecting prior processing)

For users in India, these rights are governed by the Digital Personal Data Protection Act, 2023.

For users in the European Union or UK, your rights are governed by the GDPR or UK GDPR respectively, including the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, please contact us using the details below.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is secured with an SSL certificate, ensuring all data transmitted via forms is encrypted.

11. Third-Party Links

Our website may contain links to external websites or resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect any revisions. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Jaicom [New Delhi, India] [hersh.mahajan@gmail.com] [9810083848]